FAQ

We design personalized trips, compare prices across suppliers, secure perks, coordinate every detail, and guide you step-by-step so your vacation is effortless from start to finish. 

We specialize in Caribbean getaways, Cancún escapes, international trips, cruises, theme-park vacations, group travel, family trips, and custom itineraries for any destination. 

You get expert guidance, insider rates, flexible payment plans, 24/7 support, exclusive perks from our partners, and a planning experience designed to remove stress from your trip. 

Most planning services are free when you book with our suppliers. Custom itineraries, large groups, and complex trips may include a planning fee depending on the project. 

Perfect—book at the same price you’d get on your own, but with added perks, reminders, support, and a dedicated team in case anything goes wrong.

Yes! We coordinate accommodations, transportation, payments, activities, and schedules for families, corporate groups, birthdays, and celebrations of all kinds. 

Share your budget, dates, and preferences upfront. The more we know, the faster we can send options, compare deals, and secure the best rates for you. 

We partner with trusted brands worldwide—including hotels, resorts, cruise lines, theme parks, and global travel providers—to guarantee reliable service and real benefits for our clients. 

We are a full–service travel planning agency specializing in the Mexican Caribbean, the Caribbean, cruises departing from Puerto Rico, and international & domestic getaways. We create personalized itineraries with expert support, exclusive rates, and 0% interest payment plans.

 Learn more About Us. 

We are a family–owned travel company led by Humberto Román and Natasha Ortiz — two travel advisors passionate about helping people plan meaningful, stress-free vacations. Backed by industry partners, preferred suppliers, and a strong network of travel professionals, our mission is to deliver high–quality service with personalized care.

Meet our team here.

At the moment, we are not hiring advisors. However, we have a referral program. For each client referred, you get $50.00

Our revenue comes from commissions paid by hotels, resorts, cruise lines, and travel suppliers when we complete a booking for our clients. In many cases, suppliers pay us directly — meaning clients receive our services without extra cost. For custom itineraries or complex planning, we may charge a planning fee that is clearly communicated upfront. 

Most standard hotel and resort bookings do not require a planning fee.

For multi-day itineraries, cruises, group travel, or trips requiring extensive coordination, we charge a planning fee that covers our time, research, and concierge-level support. This fee allows us to create a customized experience and give you full guidance before, during, and after your trip. 

No. You can book any type of trip with us — from a single hotel night to a full international vacation package. Every traveler is welcome, and every trip receives the same level of professional care.

We offer 0% interest payment plans through our travel suppliers. Booking-set receives its own invoice, and travelers may make payments at any time until the final deadline. There is no fixed number of payments — it is completely flexible.

Please note: each transaction carries a small credit card processing fee (approx. 3.95%). 

Final invoices require traveler information before processing.